Some users reported that Microsoft probably by mistake delete their emails from Hotmail service. Microsoft’s forum contains more than a 500 pages of complaints about lost and deleted emails. Others complain that the majority of the email in their inboxes was sent to their deleted mail folders instead. It is unclear from the posts how wide the problem is and how many users are affected.
Windows Live support technicians said in many threads that the Hotmail team was aware of the problem and working on a fix. Microsoft spokesperson insisted that the problem was limited and said that Microsoft is working with individual users who have been impacted.
Microsoft Hotmail is free web-based email service and it is the world’s most used with about 360 million users globally.